Privacy Policy

Privacy Policy

Introduction

Welcome to https://senior-care-la-grulla-texas.primarycareaid.com (hereafter referred to as “Senior Care La Grulla Texas,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy explains our practices regarding the collection, handling, and protection of information from users accessing our website, utilizing our services, or interacting with us through various channels.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://senior-care-la-grulla-texas.primarycareaid.com and any subdomains.
  2. Mobile applications and software developed by us.
  3. Online services, tools, and resources provided through our platforms.
  4. Interactions between users and our team via email, phone, text messages, or social media platforms.

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These external entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy governs your interactions with us in the following scenarios:

  1. As an Authorized User: If you sign up to use our applications or services, we collect and process your data to facilitate your account management.
  2. Website Visitors: When you visit our websites, we may gather information about your browsing behavior for analytics purposes.
  3. Communications: We communicate with users through newsletters, emails, phone calls, or SMS messages, and we respect your consent and privacy preferences during these interactions.

Personal Data Collection

We collect various types of personal data to enhance our services and tailor experiences for our users:

  1. Account Information: This includes usernames, email addresses, and passwords (hashed and salted) used to create and manage user accounts.
  2. Payment Details: We securely process payment information required for transactions on our platform, including cardholder names, credit/debit card numbers, expiration dates, and CVV codes.
  3. Financial Data: This may include bank account details or financial records for billing and accounting purposes.
  4. Purchase Information: Details about products or services purchased through our platform, such as order history, quantities, and prices.
  5. Mobile Device Identifiers: Unique device IDs, IP addresses, and mobile phone numbers (with user consent) to deliver personalized content and services.
  6. Location Data: Information about your location when you interact with our apps or visit our websites, used for geotagging and targeted services.
  7. Feedback and Reviews: We collect comments, suggestions, and reviews submitted by users to improve our services.
  8. Social Media Details: If you choose to log in through social media accounts, we may access your public profile information.
  9. Product Preferences: Data about the products or services that interest you, as indicated by your browsing behavior on our website.

We obtain this data through direct user input, interaction with our systems, and automated technologies, ensuring compliance with data protection regulations.

Cookies

To enhance your experience and provide valuable insights, we use cookies:

  1. Strictly Necessary Cookies: These are essential for navigation and ensure the basic functionality of our website.
  2. Preference Cookies: We use these to remember user preferences, such as language settings or display options.
  3. Analytics Cookies: They help us understand user behavior on our site, providing insights for improvement.

Users can manage non-essential cookies through our Cookie Manager, allowing them to control their privacy choices.

Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes:

  1. Legal Obligations: We may need to store data to comply with legal requirements or regulations.
  2. Business Operations: Personal information is retained for as long as necessary for providing services, resolving disputes, and improving our operations.

Once the retention period expires, we securely delete or anonymize the data unless we are required to keep it for longer due to legal obligations.

Your Rights (Subject to Local Regulations)

Depending on your location, you may have specific rights regarding personal data:

  1. Access: You can request access to the personal information we hold about you.
  2. Rectification: You have the right to correct any inaccurate or incomplete data we maintain.
  3. Erasure (Right to be Forgotten): In certain jurisdictions, you may request the deletion of your data.
  4. Restriction: You can ask for limitations on processing your personal information in specific circumstances.
  5. Data Portability: Some regions allow you to receive your personal data in a structured format.
  6. Objection: You have the right to object to certain uses of your data.
  7. Non-Discrimination: You are entitled to fair treatment and cannot be discriminated against for exercising your privacy rights.

To exercise these rights or for data-related inquiries, please contact our dedicated privacy team using the information provided below.

Changes to Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage users to review this policy periodically to stay informed about how we protect their data.

Contact Information

For any privacy-related inquiries, including unsubscribe requests or data access, please contact us:

We appreciate your trust in our commitment to data protection and privacy.